AI for SMBs
AI Strategy & Security
My employees are already using AI tools on their own — ChatGPT, Claude, Gemini — and I have no visibility into what company data is going into those systems. How do I get ahead of this before it becomes a liability?
WP builds an AI practice from the ground up. We start by selecting the right enterprise AI platform for the business — typically Microsoft Copilot for organizations already on Microsoft 365, though we also have extensive experience with Anthropic and Gemini — and then configure admin-level security controls: data loss prevention policies, sensitivity labels, connector governance, and user access tiers. We draft company-wide AI usage guidelines covering approved tools, human-in-the-loop requirements, what data should never go into a prompt, and how to disclose AI-assisted work. We establish an internal AI Task Force with the client's leadership and run the rollout in phases — pilot group first, then department by department — so nothing goes live without testing. The goal is to give the CEO confidence that AI is being used, governed, and monitored.
AI Training
I bought Copilot licenses for the team but most people tried it once, got a mediocre result, and stopped using it. How do I get real adoption and real time savings across the company?
WP identifies 5–10 high-impact use cases and trains the full team hands-on. We start with the tasks every employee does: meeting recording and summaries, email drafting and review, document creation, and research. We teach practical prompting — not theory — by showing the difference between a vague prompt and a specific one side by side. We cover choosing the right AI mode for the task, understanding what AI is bad at, and prompt hygiene basics so employees don't inadvertently put sensitive data into the wrong tool. Training is live, interactive, and tailored to each department's actual workflows — not a generic webinar. WP also delivers a prompt starter guide and a reference card employees can keep at their desk.
AI Workflow Automation
My customer service team spends hours writing the same types of emails. My finance team re-keys invoice data by hand. My sales reps log CRM notes from memory hours after a call. Where can AI actually save us time?
WP runs an AI workflow diagnostic across every department. We sit with each team and ask one question: "Walk me through how you do this today, step by step." From that, we identify 10–20 areas where AI automation can eliminate repetitive, manual work — then we prioritize based on time savings and security risk. We build and test each workflow with a small group before rolling it out department-wide. Every automation keeps a human in the loop: AI drafts, a person reviews and approves.